In Episode 12 I talk to Richard McLeod, CEO of Loaded
Richard is one of the smartest guys in the hospitality industry and it was great to get this time to chat about the industry and gain his valuable insights.
Richard starts by sharing some stories about the early days of owning the Captain Cook Tavern in Dunedin with his three friends and business partners. We then discuss some of the critical steps the company took as it grew to improve profitability and business performance.
We then look at the insights Rich has gained as CEO of Loaded and what he see’s the best in the business do. We discuss profit drivers, systems and leadership in this wide ranging chat.
The Business of Hospitality Podcast - Episode 12