The Business of Hospitality
The Business of Hospitality
The Business of Hospitality Podcast - Episode 15
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The Business of Hospitality Podcast - Episode 15

How to stay connected with customers post visit and the power of CRM in marketing.

In Episode 15, I talk to Justin Clark, VP, Partnerships at Mr Yum . Justin is industry expert in the areas of CRM marketing, QR code ordering and F&B tech.

In this episode we discuss the importance and power of ‘post visit’ marketing and how automation and technology can help hospo owners grow and scale in this critical area of their business.

Justin shares with us some important lessons and ‘best practice’ processes that will help you set-up and deliver marketing strategies to drive repeat business and ultimately grow sales. If you’re looking to improve customer engagement, customer retention and drive repeat business, then you’ll enjoy this podcast.

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The Business of Hospitality
The Business of Hospitality
A business success newsletter and insights from the team at The Hospitality Company, focused on helping owners & managers turn passion into profit.