Talking the 'Business' of Hospitality

Talking the 'Business' of Hospitality

Show Them the Numbers

Why Open-Book Management can change the game for your F&B business.

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James O'Connell
Jul 22, 2026
∙ Paid

Here’s a question I ask all the F&B owners I coach.

Who in your business actually knows what it costs to run the place?

Most of the time, the answer is one person. You. Maybe your accountant, once a month, after the fact. Everyone else is flying blind, with no idea whether the day was a win or a wipe-out.

And then we wonder why the team doesn’t think as yo…

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